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About the council

Feedback

Details of how to make a complaint, or send us a comment or compliment about our services.

Council structure

Details of management (directors and heads of service) at Middlesbrough Council.

Counter fraud

Middlesbrough Council does not tolerate fraud. If you suspect it, please report it immediately.

Customer Centre

You can only visit the Customer Centre at Middlesbrough House if you have an appointment.

Constitution

The constitution is a legal document which explains what the council does and how it works.

Insurance claims

How you can make an insurance claim against the council, and how we investigate claims.

Social media

Details of social media accounts used by Middlesbrough Council to advertise services and venues.

Social media policy

Our policy for how staff and residents use council social media in a safe and appropriate way.

Love Middlesbrough

Love Middlesbrough magazine shares council information and good news from the town.

Our stories

Find out more about the council staff who make Middlesbrough such a great place to live.

Best Value Notice

On January 24, a Best Value Notice was issued to Middlesbrough Council.

Feedback and complaints (new)