A stair lift can help if you struggle to use the stairs in your home. There are a range of things you should think about before buying a stair lift.
Your needs
Before you look into getting a stair lift, speak to a healthcare professional about the safest way for you to use the stairs at home.
A stair lift might not be the best choice for you if you have:
- balance issues
- a cognitive impairment, for example dementia
- problems with coordination
- dizziness or vertigo
- seizures
While a stair lift can help reduce tiredness and pain, we still encourage you to climb the stairs if you can. Physical activity has numerous health benefits, even if it's only a small amount.
Your house
You'll usually need a stair width of at least 750mm.
But some lifts can be fitted on narrower stairs.
Choosing the right stair lift for you
Stairs lifts can be rented or bought outright, either new or refurbished.
Shop around and get at least 2 quotes from local companies. They should offer you a free survey, quotation, and brochures.
Visit showrooms and try out a stair lift before you make a decision.
Any stair lift should conform to the British Standard BS EN 81-40:2020 safety standard.
Check for additional costs like installation, removal, and regular maintenance.
If they get you to sign a contract, check if they offer a cooling-off period, in case you change your mind. If so, get it in writing.
Find out if the provider offers emergency call outs, and if this service is available 24 hours a day or just during the day.
Check that the provider employs engineers who:
- are certified by a professional body
- can supply and install the stair lift
- can maintain, repair, and replace parts
- you can get in touch with easily if there's a problem
Using the stair lift
Can you get on and off the stair lift safely, both at the top and bottom of the stairs?
Can you sit comfortably on the seat? It should rotate to help you get on and off safely. Can you turn the swivel manually, or does it need to be done electronically?
When the stair lift is not being used, do the seat, footrest, and track fold away to keep them out of the way? Can you do this yourself, or does this need to be done electronically?
More information
If you need more information, the charity Living Made Easy offers advice about choosing a stair lift. You can read their advice by clicking the 'Guide to choosing a product' button.
You can also call 0300 999 0004, email lme-enquires@shaw-trust.org.uk, or visit the Living Made Easy website.
Legal disclaimer
The Council is providing this information with the best intentions and cannot be responsible for any errors or omissions.
Furthermore, if you choose to follow any of the guidance, you do so at your own risk and you are responsible for ensuring that you follow it correctly.
The Council excludes any and all liability to the fullest extent permitted by law, for any loss or damage suffered by you as a result of any use or perceived use of this information.