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Mobility scooter factsheet

Mobility scooters can help if you struggle with walking and getting around outside.

Scooters are expensive. You'll want to be able to use it safely and for an extended period of time to justify the money spent on it.

Before buying one, you must think about yourself, your home, and the scooter, so you and your carers can make an informed decision.

Your mobility

Even if you're using a scooter, you must still be able to:

  • walk to where the scooter is stored
  • get on and off it
  • potentially walk a short distance to get to your destination

Swivel seats and folding armrests can help with getting on and off the scooter.

While a scooter can help you do things which you would not be able to do otherwise, we still encourage you to walk for short distances if you can. Physical activity has numerous health benefits, even if it's only a small amount.

Types of scooter

Class 2

  • Can only be used on the pavement
  • Have a maximum speed limit of 4mph
  • Can usually be dismantled for transportation and storage
  • Have a shorter battery life

Class 3

  • Can only be used on roads, unless they're fitted with a speed limiter so they can be used on pavements
  • Can travel at 6 to 8mph
  • Cannot be dismantled
  • Have a longer battery life
  • Must be registered with the DVLA

Both Class 2 and Class 3 scooters are available in 3-wheel and 4-wheel versions.

4-wheel scooters can feel more stable, but 3-wheel scooters may be more manoeuvrable.

Journey distances

Be wary of the maximum range given in the product information. A number of things can affect the scooter's range, including:

  • battery capacity
  • how far you travel
  • your weight
  • local terrain and gradients (for example, if the surface is rough or smooth, whether there are any hills, etc.)
  • kerbs
  • cold weather

Storage

Mobility scooters must be stored in a dry, safe location with access to electricity to charge the battery.

You must make sure the scooter is not a risk to anyone (including you). For example, it cannot obstruct an escape route, create a trip hazard, or be a fire risk.

If you plan to store it inside your home, how will you get it in and out?

If you plan to store it outside your home, you might need a waterproof cover to keep it dry.

Safety

Using a scooter can put you and other people in danger. The vehicle must be entirely in your control at all times.

You should ask your GP and optician to confirm that you're capable of safely using a scooter in a public before you buy one.

Try before you buy

You should feel safe and comfortable on the scooter. Test it out for a minimum of 30 minutes to get used to the controls, comfort levels, and to check you can get on and off safely.

Always choose a reputable dealer with a local contact for repairs and emergency call-outs.

More information

If you need more information, the charity Living Made Easy offers advice about choosing a mobility scooter. You can read their advice by clicking the 'Guide to choosing a product' button.

You can also call 0300 999 0004, email lme-enquires@shaw-trust.org.uk, or visit the Living Made Easy website.

Legal disclaimer

The Council is providing this information with the best intentions and cannot be responsible for any errors or omissions.

Furthermore, if you choose to follow any of the guidance, you do so at your own risk and you are responsible for ensuring that you follow it correctly.

The Council excludes any and all liability to the fullest extent permitted by law, for any loss or damage suffered by you as a result of any use or perceived use of this information.